Store Policies

Terms and Conditions, Sales Terms, Shipping, Returns, Warranty, Personally Identifiable Information will be covered in this section.

Shipping

Last Updated: February 13th, 2017

All shipments are made from San Antonio, Texas by FEDEX & USPS, unless other arrangements are requested.  Any claim for shortage or damage must be made within 3 weeks of the date the product arrived.  The shipping delivery confirmation will be used to verify specific dates.   Some USPS shipping does not come with tracking due to low cost of shipping.  

Personally Identifiable Information

Last Updated: December 6th, 2016

Personally Identifiable Information is information that can be used to identify a specific user. In the course of filling out an inquiry or making a purchase online, you may be asked to disclose P.I.I. through our website. Hill Country Tool Company will never collect information from you without your permission.  Whenever a customer or a visitor provides Personal Identifiable Information it will be provided via a secured connection (SSL).  Hill Country Tool Company does not disclose information about its ...

Warranty

Last Updated: December 6th, 2016

 Router bits or saws with defects in materials or workmanship will be replaced immediately.  Damage due to customer misuse is not covered by this warranty.  The warranty is void once a blade or bit has been reground or has had the face polished or altered in any way.  This includes and is not limited to, blades etched with customer information, or addition of logos. 

Return policy

Last Updated: December 6th, 2016

Hill Country Tool Company will accept the return for credit of unused, unmodified, and undamaged merchandise in the original package within 45 days of the invoice date. Any router bit or saw blade that has been re-bored, reground, etched or inscribed by the customer or at their request cannot be accepted for return.

Sales terms

Last Updated: December 6th, 2016

Prices are subject to change without any notice.  Orders are accepted based on prices in effect on the order date, unless specifically stated otherwise.  Any time Hill Country Tool Company asks you for a credit card number for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on our servers.   Once you choose to store or enter your credit card number on our website, it will not be displayed back to you in its entirety when you retrieve or ...

Store Policies

Last Updated: December 5th, 2016

Terms and Conditions

 Hill Country Tool Company has the right at any time to change, modify, or discontinue any aspect or feature of the site, including, the content, hours of availability, and equipment needed for access or use of the site.   This website is subject to all of these Terms of Use, a legally binding agreement between you and Hill Country Tool Company, outlining liability limitations and disclaimers that apply to Hill Country Tool Company in connection with your use of this website.  By y...